If you are planning a trip to Cuba soon, it is important that you consider the need to purchase a SIM service for tourists. This type of service will allow you to always be connected during your stay on the island, facilitating communication with your loved ones and information about places of interest.

SIM services for tourists in Cuba usually offer special rates and prepaid plans that adapt to the needs of foreign visitors. With a temporary local SIM card, you can enjoy the Cuban mobile phone network, which offers reliable coverage in most tourist areas of the country.

In addition to communication, having a SIM service in Cuba will allow you to access mobile internet, which is especially useful for browsing maps, searching for information about tourist activities, and sharing your best moments on social networks.

CubacelTur, how to acquire it and collect it at ETECSA points of sale

ETECSA's new star service is specially designed for those who visit Cuba for short periods of time. CubacelTur offers a temporary mobile line, valid for 30 days and has 6 GB of Internet Data + 100 Voice Minutes + 100 SMS. Keep in mind that to purchase it you must register, at this link https://www.ponturecarga.com/register.

Upon arrival in Cuba you can pick up the CubacelTur SIM in the sterile area of Havana International Airport (José Martí), where there are two ETECSA stands, one in room C and the other in room D, or at the Boulevard outside it. Likewise, at any ETECSA point in Cayo Coco, Camagüey, Holguín, Varadero and Santiago de Cuba, or at any ETECSA Commercial Office in the country.

The good news is that the service is available 24 hours a day at Airports. If you have already purchased the CubacelTur line, you can recharge it on our site. We have several plans that you can consult at this link; https://www.ponturecarga.com/recarga, always entering the number assigned to the line.

 

Consult the Frequently Asked Questions provided for this service

Frequent questions

What does this new service consist of?

This service consists of the Internet purchase of a temporary mobile line that includes: 6GB + 100 MIN + 100 SMS.

Who is this service aimed at?

It is designed for foreign tourists visiting the island for a short period of time. To purchase, you need to have a foreign passport.

How can I buy this service?

You must create an account on our page: https://www.ponturecarga.com, after logging in you will be able to make the purchase.

Can I purchase this offer at an ETECSA commercial unit?

No. This offer will only be available on the pages of international sellers: https://www.ponturecarga.com

Can you buy this offer while in Cuba?

Yes. It can be purchased through our website: https://www.ponturecarga.com using credit, debit cards or PayPal account, depending on the case.

Once the purchase is made, where can I pick it up?

You can pick up the card in Terminal 3 of the José Martí Airport, at the ETECSA stand in halls C or D of the Airport, just when you pass immigration. Additionally, at the Holguín, Varadero, Camagüey, Cayo Coco and Santiago de Cuba Airports and at the ETECSA commercial offices.

If I cannot collect the SIM at the Airport, what can I do?

You can obtain it at any ETECSA Commercial Office.

What characteristics must the telephone have to be able to use the CubacelTur service?

To use the service your phone must be unlocked and operate in:

NETWORK  FREQUENCY  BAND

3G                  8                         900

3G                  1                         2100

4G                  3                        1800

To use the Data you must configure the Nauta access point on your phone:

Name: nauta

APN: nauta

What can I do if my phone doesn't allow me to use the service?

If you have any problem with the service you can call the customer service numbers: 52642266 and 118.

How many services can a customer buy?

There is no limit. You can purchase it every time you enter the country, as long as you do not have more than three active lines at a time.

Is the line permanent?

No, the line is temporary. It is valid for 30 days.

When the basic package runs out, will I be able to recharge or purchase new packages?

Yes, you can purchase additional Data packages that are available on our site https://www.ponturecarga.com/recarga

Can I receive and make national and international calls?

Yes, you can receive and make national and international calls.

If I run out of minutes and SMS, can I buy more?

No, you can only purchase additional Data options, not minutes and SMS.

How can I check the MB that I have on my CubacelTur card? How can I check how much time I have left before the line goes offline?

Through query *222*887# you can know the MB, Minutes and SMS available and the end date of your offer.

Can I recharge my number from abroad or from a website?

This line can only be recharged with the purchase of the packages available for it, which we have on our page https://www.ponturecarga.com/recarga

 

Advice, buy it before traveling

In short, having a SIM service for tourists in Cuba is a great way to stay connected during your trip to the island. With special rates, mobile Internet access and additional benefits, these SIM cards will give you the freedom and convenience you need to fully enjoy your experience in Cuba. Don't wait any longer and purchase your SIM for tourists before your next trip!