PRIVACY POLICY

 

 

1. IDENTIFICATION OF THE RESPONSIBLE FOR THE TREATMENT

 

• Owner: Humberto Carlos Hernández Manners (hereinafter, “PONTURECARGA”)
• Registered office: Barcelona, ​​calle Calabria, number 125, 5º3ª, 08015
• DNI: 25369016Q
• E-mail: info@ponturecarga.com
• Data Protection: The User can contact PONTURECARGA regarding data protection with an email addressed to info@ponturecarga.com

 

2.  INFORMATION AND CONSENT

 

By reading this Privacy Policy, the User is informed about the way in which PONTURECARGA collects, treats and protects the personal data that is provided through the forms provided through the website www.ponturecarga. com (hereinafter, the "Website"), as well as the data derived from your browsing and any other data that you may provide in the future to PONTURECARGA.

The User must carefully read this Privacy Policy, which has been written in a clear and simple way, to facilitate its understanding, freely and voluntarily determining if they wish to provide their personal data to PONTURECARGA.

 

3.  OBLIGATION TO PROVIDE DATA

 

The data requested in the forms provided on the Website are, in general, mandatory (unless otherwise specified in the required field) to fulfill the established purposes.

Therefore, if these data are not provided or they are not correct, they cannot be attended to.

 

4. FOR WHAT PURPOSE WILL PONTURECARGA PROCESS THE USER'S PERSONAL DATA AND FOR HOW LONG?

 

The personal data collected will be processed by PONTURECARGA in accordance with the following purposes:

 

• Manage contact requests with PONTURECARGA through the channels provided for this purpose on the PONTURECARGA Website.

 

• Manage purchases made within the framework of the Website, including payment management and order submission.

 

• Manage the subscription to the newsletter, made through the channel provided on the PONTURECARGA Website.

 

• Carry out analyzes on the use of the Website and check the preferences and behavior of the Users.

 

• Manage the sending of commercial communications about PONTURECARGA products and services, unless the User indicates otherwise by checking the corresponding box, or shows his opposition to said treatment.

 

• Send commercial communications (offers, promotions, etc.) to the User by electronic and/or conventional means, about products and services of third-party companies with which PONTURECARGA collaborates, if the User gives their consent to do so by checking the corresponding box.

 

• Manage the sending of satisfaction surveys based on the purchase of the PONTURECARGA product or service made, to improve the experience of our customers day by day.

 

• Analyze the User's data, using our own and third-party sources, in order to create profiles that allow us to define in greater detail the products that may be of interest to you, if you authorize it by checking the box provided for this purpose.

 

The data will be kept for the time necessary to carry out the purposes for which they were collected, and during the prescription period of the legal actions that may derive from it. Notwithstanding the foregoing, the User may request their withdrawal from PONTURECARGA, opposing or revoking their consent.

 

5. WHAT USER DATA WILL PONTURECARGA PROCESS?

 

PONTURECARGA will process the following categories of User data:

 

• Identity data including first name, last name, language.

 

• Contact details including home address, email address, telephone number (and mobile operator) and country.

 

• Financial data including bank account and payment card details.

 

• Billing data that includes details about payments for products and services purchased, amount and currency of top-up transactions.

 

• Technical Data including Internet Protocol (IP) address, login details, browser type and version, time zone setting and location, browser plugin types and versions, operating system and platform the browser uses. User to access the Website.

 

• Profile data including username and password, purchases you make, your interests and preferences.

 

• Usage data that includes information about how the User uses the Website..

 

• Marketing and Communications Data including preferences for receiving marketing material and from other entities (as chosen and consented to) and communication preferences.

 

• Customer service data including comments, survey responses and voicemail recordings when you communicate with PONTURECARGA

 

In the event that the User provides data from third parties, he/she declares to have their consent or sufficient legitimacy and undertakes to transfer the information contained in the Privacy Policy to the interested party, owner of said data, exempting PONTURECARGA from any responsibility in this regard. However, PONTURECARGA may carry out the necessary verifications to verify this fact, adopting the corresponding due diligence measures, in accordance with data protection regulations.

 

6. COOKIES, WEB ANALYSIS SERVICES AND SOCIAL NETWORKS

 

We use cookies, web analytics services and social media plugins on our website to improve your browsing experience. To consult our cookie policy, click here. 

 

7.  WHAT IS THE LEGITIMATION OF DATA PROCESSING?

 

The processing of data for the acquisition of products and/or services through the Website will be necessary for the fulfillment of the contractual relationship between the User and PONTURECARGA.

The processing of data for marketing purposes, related to PONTURECARGA's own goods and services and analogous services for its clients, will be based on the legitimate interest recognized by the regulations when the User has acquired goods and/or services from PONTURECARGA. In case there is no such contractual relationship, the data processing will be based on the consent of the User collected in the current regulations in force. Likewise, the sending of commercial communications from third parties with which PONTURECARGA collaborates and the creation of profiles are based on the User's consent.

The treatment for the aforementioned purposes will always be carried out with the prior consent of the User or based on the aforementioned legitimate interest, and will be necessary to attend to your request.

Likewise, in case of withdrawing your consent to any of the treatments, this will not affect the legality of the treatments carried out previously.

To revoke said consent, the User may contact PONTURECARGA through the following channels: by letter addressed to the Data Protection Department of PONTURECARGA at the address info@ponturecarga.com.

 

8. WITH WHICH RECIPIENTS WILL USER DATA BE SHARED?

 

The User's data may be communicated, if necessary, to:

 

• Any third party with whom you ask us to share it;
• mobile phone operators or other service providers (directly or through third parties);
• anti-fraud service providers;
• governmental, legal, regulatory or similar authorities, upon request or where required, including for the purpose of reporting actual or suspected violations of applicable laws or regulations;
• law enforcement authorities, where they respond to valid requests to assist in the prevention, detection, investigation, or prosecution of a criminal offence;
• third party payment processors;
• direct marketing service providers;
• data analysis service providers (for example, Google Analytics);
• third-party service providers to enable them to provide some facets of the Services (for example, SMS message delivery, email delivery, web notifications, in-app notifications, and phone number lookup);
• hosting infrastructure companies;
• legal and financial advisors, and auditors;
• potential buyers or interested parties.

 

Additionally, the Website may interact with external services with which the User has interacted before (for example, Facebook and Google) or contain links to third-party content (for example, service provider content). Please note that PONTURECARGA is not responsible for such services or content, nor for the privacy policies associated with them. It is recommended that you review the privacy policies of third parties before accessing their services or content.

The recipients indicated in this section may be located inside or outside the European Economic Area, in the latter case being duly legitimized international data transfers.

 

9. INTERNATIONAL DATA TRANSFER

 

PONTURECARGA may have to transfer Users' personal data outside the EEA in order to provide the Products and/or Services. In order to ensure that personal data is treated securely and with an adequate level of protection, and where a specific exception does not apply, PONTURECARGA has implemented safeguard mechanisms to protect the privacy and integrity of such personal data when transferred outside the EEA (for example, European Union-approved standard contractual clauses or binding corporate rules).

 

10. USER RESPONSIBILITY

 

The user:

 

• You guarantee that you are over eighteen (18) years of age and that the information you provide to PONTURECARGA is true, exact, complete and up-to-date. For these purposes, the User is responsible for the veracity of all the data communicated and will keep the information provided conveniently updated, in such a way that it responds to their real situation.

 

• Guarantees that you have informed the third parties of whom you provide your data, if you do so, of the aspects contained in this document. Likewise, it guarantees that it has obtained your authorization to provide your data to PONTURECARGA for the indicated purposes.

 

• You will be responsible for any false or inaccurate information that you provide through the Website and for any damages, direct or indirect, that this may cause to PONTURECARGA or to third parties.

 

11.  COMMERCIAL AND PROMOTIONAL COMMUNICATIONS

 

One of the purposes for which PONTURECARGA processes the personal data provided by Users is to send them electronic communications with information regarding goods, services, promotions, offers, events or relevant news for Users. Whenever any communication of this type is made, it will be directed solely and exclusively to those Users who have not previously expressed their refusal to receive them or who have expressly authorized it.

To carry out the above task, PONTURECARGA may analyze the data obtained by the entities that form the group of companies to which PONTURECARGA belongs, in order to create User profiles that allow defining in greater detail the products that may be of interest to you.

 

In the event that the User wishes to stop receiving commercial or promotional communications from PONTURECARGA, [you can request to unsubscribe from the service by clicking on the link provided for such purposes in the body of said commercial communications][1] or by sending an email to the following email address: info@ponturecarga.com as well as indicating your refusal to receive them, through the box thus provided in the data collection form or indicating it through the unsubscribe option provided in each of the commercial communications sent.

 

12.  EXERCISE OF RIGHTS

 

The User can send a letter to PONTURECARGA, to the address indicated in the heading of this Policy, or by means of an email to the address info@ponturecarga.com, at any time and free of charge, to:

 

• Revoke the consents granted.

 

• Obtain confirmation about whether PONTURECARGA is processing personal data that concerns the User or not.

 

• Access your personal data.

 

• Rectify inaccurate or incomplete data.

 

• Request the deletion of the data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

 

• Obtain from PONTURECARGA the limitation of data processing when any of the conditions provided in the data protection regulations are met.

 

• In certain circumstances and for reasons related to their particular situation to the processing of the data, the interested parties may oppose the processing of the same. PONTURECARGA will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.

 

• Obtain human intervention, to express the User's point of view and to challenge the automated decisions adopted by PONTURECARGA.

 

• Request data portability.

 

• Contact PONTURECARGA through the following address: info@ponturecarga.com

 

• File a claim regarding the protection of personal data when the interested party considers that PONTURECARGA has violated the rights that are recognized by the applicable regulations on data protection.

 

13.  SECURITY MEASURES

 

PONTURECARGA will treat the User's data at all times in an absolutely confidential manner and keeping the secrecy of these, in accordance with the provisions of the applicable regulations, adopting for this purpose the necessary technical-organizational measures that guarantee the security of your data and prevent their alteration, loss, treatment or unauthorized access, taking into account the state of the technology, the nature of the data stored and the risks to which they are exposed.

 

14. CHANGES IN THE PRIVACY POLICY

 

To ensure that our data protection guidelines always comply with current legal requirements, we reserve the right to make changes to always be in line with current legislation.

 

 

Last update: December 2021